FAQ
Frequently Asked Questions
How long does shipping take?
Orders are typically processed within 3-4 business days. Delivery times vary based on your location, but most e-bikes arrive within 3-7 business days within the contiguous United States.
Do your e-bikes come with a warranty?
Yes, all eBikesfortykes models come with a standard 1-year manufacturer warranty covering the battery, motor, and frame against manufacturing defects.
What is your return policy?
We accept returns within 14 days of delivery. The e-bike must be in unused condition, in its original packaging, and have less than 10 miles on the odometer. Please contact support to initiate a return.
Do the bikes require assembly?
Our e-bikes arrive 85% assembled. You will simply need to attach the front wheel, pedals, handlebars, and make some minor adjustments. We provide a step-by-step video guide to help you through the process.
How do I care for my e-bike battery?
To maximize battery life, keep it charged between 20% and 80% when storing it for long periods. Avoid exposing the battery to extreme heat or freezing temperatures, and always use the original charger provided by eBikesfortykes.
Still have questions?
eBikesfortykes
Email: support@ebikesfortykes.us
Phone: 715-824-2396
Address: 7618 GA Highway 202, Thomasville GA 31757, United States
